A new category

When you outgrow the space you’re in.

Maybe you’ve developed tech or expertise that pushes you into a new competitive space. Maybe you’re solving an old problem in a fundamentally new way, or a new problem no one realizes they have yet.

Pushing against the boundaries of an existing category (or launching an entirely new one) might excite investors, but it can alienate and confuse buyers in record time. Likewise, elbowing your way into an established category isn’t much easier.

Things you’ll need:

  • Brutal self-reflection. Is what you’re doing truly a new category? Are buyers ready for one? Do you have the resources and market fit to succeed?
  • A clear understanding of your early adopters. If you are selling real innovation, you need to find folks with the appetite for a risky (but strategic) leap forward.
  • A burning ‘why.’ Get specific and emotive about why the problem you solve matters. If you solve a bunch of small problems, make them add up to something big.
  • An appetite for fervent evangelism. But don’t get lost in your own story — embrace comparisons with what your audience already knows.
  • Laser-focused goals. Target the largest sub-segment you can confidently dominate (it’ll be smaller than you think) and build credibility and critical mass there.

Infrequently Asked Questions

Expanding into or creating a new category is about as high-stakes as it gets for most companies. Here’s a taste of the hidden complexity we routinely solve.

  •  Should you make a new category or grow an existing one? /
  •  Do you have the resources and runway for brand-led awareness? /
  •  How else are buyers already solving this problem? /
  •  How real are your differentiators? /
  •  How big is your bad guy? /
  •  Who cares most about the problem you solve? /

What we bring to the party

Need something that’s not on the list? We probably do that too.

See our services

Big inflection points need specific, tailored responses. But moving into a new category usually involves some mix of:

  • Galvanizing story
  • Messaging
  • Visual identity
  • Naming
  • Website
  • Content
  • Sales enablement
  • GTM Blueprint
  • Search
  • Always-on optimization

We love working closely with our clients to seize new opportunities.

Where have we done this before?

What to read next?

Going through something big? See more moments of change we help with.